Ecobank Cameroon unveils digital electricity bill payment solutions for Eneo customers

Ecobank Cameroon, a member of the first pan-African banking group, the Ecobank Group, is activeing its digital platforms for the payment of Eneo electricity bills. Ecobank’s digital platforms, namely the Ecobank Mobile, Omni Lite, Omni Plus and Xpress Points, will allow Eneo customers to pay their electricity bills with ease from the comfort of their homes or offices.

Gwendoline Abunaw, Managing Director of Ecobank Cameroon, said: “Ecobank Cameroon is a key partner of Eneo and has positioned its digital payment platforms as a fast and secure way for customers to pay their electricity bills. This is another example of our rich digital ecosystem offering fast and secure platforms to individuals, businesses and non-banked, making it easy to pay electricity bills.

Eric Mansuy, Managing Director of Eneo Cameroon, said: “Eneo Cameroon is firmly committed to a dynamic digital transformation. From connection to claims management, invoices and payment, Eneo offers digital solutions that make life easier for its customers. It is in this context that it is now easier for our customers to pay without moving to our agencies. Already 30% of customers who live this experience positively. Eneo is pleased to welcome Ecobank Mobile to its galaxy of bill payment solutions. We rely on the high reliability and security of Ecobank’s multiple remote payment solutions to increase the share of Eneo customers who take advantage of the opportunity to pay bills without travelling.”

The partnership allows Eneo customers to pay their bills in four different ways. Using the Ecobank Mobile or Ecobank Online app via the “Bill Payment” option, in person at any Xpress Point without the need for an Ecobank account, via the Omni Lite internet platform for small and medium-sized enterprises or via the Omni Plus internet platform for large companies.

Eneo has partnered with Ecobank to provide the digital payment facility for its prepaid electricity service launched in 2019; and with this innovation, all Eneo customers can either recharge their prepaid electricity meters or pay their electricity bills anywhere and at any time using Ecobank’s digital platforms.

Ecobank has also successfully completed three major financings for Eneo over the past six years for a total of XAF 30.9 billion: a 10 billion XAF DFI bridging loan in March 2015; XAF 10 billion stake in a XAF 38.2 billion syndication to refinance existing debt and boost Eneo’s CAPEX financing in 2018; and in February 2021, XAF 10.9 billion participation in a 100 billion XAF syndication to accelerate the development of electrical services in Cameroon.

Source: Agence Ecofin

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